Building robust sustainable supply chains for our brands and our customers.

We recognise the social, ethical and environmental responsibilities associated with being the first-choice partner for our retail customers. Our total partnership approach and commitment to non-negotiable ethics is framing the development of our global CSR strategy.

Quality Naturally -Hilton's Promise

We recognise our responsibilities to measure and reduce the impacts of our own operations, our supply chains and our products through a long-term collaborative effort.

Our Quality Naturally programme aims to reduce our impact on the planet and improve the lives of the people who make and consume our products. The strategy uses our eight strategic pillars to deliver our responsible business vision by 2025.



Our Responsible Outlook

Our ambitious CSR strategy ‘Quality Naturally’ is fully supported by the Board of Directors and works across eight pillars in partnership with our customers and suppliers.

Find out more about our responsibility commitments below:



We are developing industry-leading transparency solutions and openly reporting our responsible business progress. We are committed to ensuring the integrity and traceability of the raw materials in our products and this includes the meat, fish, ingredients and packaging. We have full traceability back to the farms and fishing vessels that supply the slaughter operations and primary processing factories in our supply chains.

We are active members of the Food Industry Intelligence Network, where we compile industry-wide compliance statistics and share intelligence on suspected food fraud.

We publicly report and are benchmarked in carbon footprint and deforestation through the Carbon Disclosure Portal.

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Animal Welfare

Maintaining a high level of animal welfare is central to our values and integral to our business, in order to fully meet our customers' standards and their consumers' expectations.

We have been recognised for our commitment by the Business Benchmark on Farm Animal Welfare, ranking in Tier 2 of the global welfare benchmark in 2019. We are also highlighted in the report for our supplier engagement. 

We are involved in a number of industry working groups to support the progression of animal welfare, including the European Roundtable on Sustainable Beef and Global GAP standards.

Hilton Food Group is part of the Food Industry Initiative on Antimicrobials, which has the stated vision of ‘Retailers, manufacturers, processors and food service companies coming together to promote and support responsible antimicrobial use and action on antimicrobial resistance.' The intention of this initiative is to support and engage with existing industry groups working in this area to ensure that work is aligned and avoids any duplication of effort.

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Environment – Resourceful Factories

Our operations are designed from the ground up to minimise our impact on the environment and we are actively collaborating to drive sustainability in our supply chains.

We are committed to assessing and continuously reducing the impacts of our operations. This includes reducing our waste, reusing or recycling where practicable, and exploring how we can improve biodiversity around our sites. We are also improving the data collection capabilities in our factories to give a detailed breakdown of live energy and water use, which allows us to actively manage our energy in real time. Climate-related issues are integrated into multi-disciplinary company-wide risk identification, assessment and management processes. 

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Food Waste

We have committed globally as a 'Friend of Champions 12.3', an initiative dedicated to accelerating progress towards achieving the UN Sustainable Development Target 12.3 by 2030.

This target aims to halve per capita global food waste, at retail and consumer level as well as reducing food losses along production and supply chains by 2030. We are measuring our food waste at every site and case studies highlighting the progress we are making to achieve this target in the UK were published on the Tesco website in 2018. We also publicly reported our UK food waste volumes for the first time in 2018.

Sustainable Packaging

Our Hilton packaging sustainability strategy involves using our scale to drive the transformational development of retail and supply chain packaging materials aligned to circular economy recycling infrastructures. We achieve this through working on innovative solutions in partnership with our suppliers and industry experts to ensure we are using the most sustainable packaging across our value chain.

Our ultimate goal is to use packaging that is fully recyclable and widely recycled, and contains a high proportion of recycled material with the lowest possible carbon footprint.

We are involved with both UK and European Plastics Pacts led by WRAP - an initiative that tackles plastic pollution by ensuring that all packs are fully recyclable and contain recycled materials.

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Ethical Trade

Hilton promotes the principle of non-negotiable ethics and uses collaborative action to improve the lives of workers across our supply chains. We work together with our customers and suppliers in collaborative forums to tackle ethical issues in supply chains and share best practice on ethical recruitment.

Hilton Food Group holds membership in the Food Network for Ethical Trade (FNET) and we are an elected member of the Strategic Advisory Group.

SEA Alliance

Hilton Seafood is a founding member, and we were the first chair, of the Seafood Ethical Action Alliance (SEA Alliance). The SEA Alliance provides a platform for engagement, collaboration on emerging issues, best practice solutions and acts as a forum for collective action.


Hilton holds full membership of SEDEX, which is a collaborative platform for the confidential sharing of responsible sourcing data and social compliance audits by our supply chains. 

UK Soy Sourcing

We have joined the UK Roundtable on Sustainable Soya alongside our retail partners, where we have made a joint commitment to help protect the forests in South America from further deforestation.

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The well-being of our People and their Communities

Hilton is committed to ensuring our people are working safely and with regard for the well-being of others and the environment.

Health and Safety

We monitor and review all near misses, incidents and accidents in the workplace so that we can take appropriate action to improve working conditions, whilst remaining focused on reducing both the absolute number of accidents and the number of serious accidents.

Social Responsibility

As part of our commitments to well-being and sustainability, we continue to support the communities and local charities where we operate.

The Hilton Food Group Charitable Foundation recently promoted our third charitable golf day raising £120,000 for East Anglia’s Children’s Hospices and the Cure Parkinson’s Trust.

Proud to sponsor Meat Business Women

The global professional networking group for women working across the meat industry.

“Our diverse and inclusive teams are key to delivering Hilton Food Group’s ambitious growth plans and I am proud of the tremendous contribution that our female colleagues make to our business. At Hilton Food Group, we are breaking down the perception of a male dominated meat industry, with women successfully occupying crucial roles from our production floor through to our Executive Leadership Team and Board.

Ours is a progressive food business, giving equal opportunity to all based on merit and we see it as essential that we do all that we can to demonstrate the opportunity for the diverse talent that exists within our industry. Our goal is to encourage even more females into the sector and into Hilton Food Group and our sponsorship of Meat Business Women plays an important role in achieving this ambition.”

Philip Heffer, Chief Executive Officer 

Step up to Quality

Hilton is committed to providing quality and excellence through our people, our products, our supply chain and our factories. This approach is enhanced by our Quality Culture Excellence Program, which drives a clear quality message throughout our organisation, providing foresight, measuring our effectiveness and setting our strategic direction for food safety and quality.

Quality & Food Safety

We are committed to working in an ethical, open and honest manner to produce products of the highest food safety and quality. This is underpinned by our group quality policy that outlines our commitment across the group to food safety, product quality, legality and integrity. The achievement of our customer satisfaction relies upon adequate resources in the pursuit of continuous improvement for our products, processes and people.

This is underpinned by our group quality policy which can be downloaded below:


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Global Food Safety Initiative (GFSI)

Our sites undergo independent third-party accreditation to a GFSI-recognised certification scheme. Retail customers make frequent visits to our sites, including unannounced audits and visits as part of their own surveillance. This level of attention is a valuable part of our Total Partnership approach and gives consumers confidence that we can consistently meet their expectations. All of our sites received the highest level audit results in 2019.


Responsibility Strategy, Policies and Reports

Here at Hilton, we recognise the social, ethical and environmental responsibilities associated with being the first-choice partner for our retail customers.

Download and read our policies and reports below:

- Annual Sustainability Report

Our vision is to deliver to consumers a choice of quality sustainable and accessible proteins, and drive innovation and best practice in our supply chains and factories.

Click to download

- Gender Pay Reports

We continue to support our people to be the best they can be. Our continuing growth is linked with the development of our people, with equal opportunities for all.

Click to download

- Privacy Statement

Hilton Food Group and its subsidiary companies respect personal privacy and will process any personal information only for the purpose it is intended. We will never sell your personal information to third parties and we work hard to ensure compliance with all privacy laws, including the General Data Protection Regulations.

Click to download

- Modern Slavery Statement

Hilton is committed to ensuring that the way we conduct our business and deal with our suppliers reflects our commitment to working in an honest, open and ethical manner. We aim to ensure that the way we run our business prevents and deters any form of modern slavery and human trafficking from occurring anywhere in our business and supply chain.

Click to download

- CDP Climate Change and Forest Reports

We are committed to openly reporting our progress through the CDP platform. We are proud to be ranked ‘B’ in our climate response and are striving for the maximum disclosure and performance across the climate, forest and water disclosures. Find the links below to our latest submission.

Click to download Hilton Food Group CDP Forests 2020 Report

Environmental, Energy and Water 

Supply Chain Environmental Policy

Our Sites Environmental Policy

Energy Policy

Water Policy

Hilton Food Group UK Deforestation and Conversion Free Soy Commitment April 2022


We are striving to reduce the footprint on the environment from both our operations and our supply chains.

Human Rights and Supply Chain Social Responsibility 

Human Rights Policy

Supply Chain Social Responsibility Policy

We take a non-negotiable ethics stance and apply internationally recognised ethical conventions to uphold Human Rights within our business and supply chains.

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